Support

Need help? Email support@mycloudplayer.com and we'll get back to you, usually within one business day.

Connecting Google Drive, OneDrive or Dropbox

Open your profile picture, choose Drive, then tap Connect next to Google Drive, OneDrive or Dropbox and sign in.

I can't see folders shared with me on OneDrive

Disconnect OneDrive, then connect it again so Microsoft can ask for permission to read shared folders.

Adding songs

In your Library, tap Add Song, open the folder that holds your music and tick the files you want.

Which file types work?

MP3, M4A, AAC, WAV, FLAC and OGG.

Resetting your password

On the sign-in page, enter your email and tap "Forgot password? Email me a reset link".

Deleting your account

Open your profile picture, choose Account, then use "Close account". This removes all your data. Your files stay in your drive.